Our support team can assist with account access, memberships, profile settings, verification, billing, and general platform questions.
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We're Here to Help
Whether you're a talent, an agency, or simply have a question, our team is here to provide fast, friendly, and professional support.
Whether you're a talent...
How Can We Help?
Get help with:
- Profile setup
- Membership plans
- Talent verification
- Photos & video uploads
- Account management
Get assistance with:
- Agency verification
- Agency accounts
- Advanced search
- Talent discovery
- Business partnerships
Report fake profiles, suspicious activity, copyright violations, or behaviour that doesn't follow our Community Guidelines. Every report is reviewed by our team.
Other Ways to Reach Us
Phone
+45 35 100 150
Mon – Fri, 09:00 – 17:00 (CET)
Head Office
Star-Matcher Ltd
27 Old Gloucester Street
London
WC1N 3AX
United Kingdom
VAT: GB16496256
Response Time
We aim to respond to all inquiries within 24–72 business hours.
Need Immediate Assistance?
Our Help Center contains answers to the most common questions about memberships, verification, profiles, agencies, and account management.
Browse FAQBusiness Partnerships
Interested in partnering with Star-Matcher? We're always open to collaborations with agencies, production companies, brands, media, and strategic partners.
Contact Business Team