Frequently Asked Questions

Yes. Creating a basic talent profile is completely free. You can showcase your skills, upload your portfolio, and become discoverable by agencies around the world. Premium membership plans are available for those who want additional exposure, more uploads, and exclusive features.

A Verified Talent is someone who has successfully completed Star-Matcher's identity verification process. Verified profiles receive a verification badge, helping agencies identify genuine talent and creating a safer, more trusted community for everyone.

From your dashboard, simply click "Verify Yourself" and follow the guided verification process. You'll scan a QR code with your mobile device, upload a valid government-issued ID, and complete a quick selfie verification. Every application is reviewed manually by the Star-Matcher team before a verification badge is awarded.

Absolutely. You can update your profile, portfolio, experience, skills, photos, videos, and personal information whenever you like. We recommend keeping your profile up to date to maximize your visibility and improve your chances of being discovered by agencies.

Star-Matcher offers several membership plans designed to suit different needs and career stages. While the free plan provides everything you need to get started, premium plans unlock additional uploads, greater profile visibility, exclusive features, and enhanced opportunities to connect with agencies.

You can upgrade, downgrade, or cancel your membership at any time directly from your account dashboard. Your subscription will remain active until the end of your current billing period, and there are no long-term contracts or cancellation fees.

A Verified Agency is a company that has successfully completed Star-Matcher's business verification process. Verified agencies receive a verification badge, giving talents confidence that they're communicating with a legitimate agency, casting director, recruiter, or production company.

To protect our community, agencies cannot contact talent immediately. Instead, they must first send a contact request. The talent can choose to accept or decline the request. Once accepted, both parties can communicate directly through the platform.

Star-Matcher provides powerful search tools that help agencies quickly discover the right talent. Depending on their membership, agencies can filter profiles by:

• Category
• Age
• Gender
• Height
• Weight
• Nationality
• Current Location
• Languages
• Experience Level
• Skills
• Hair Colour
• Eye Colour
• Verified Status
• Availability
• Travel Willingness

Our advanced search system is designed to save time and make talent discovery faster and more efficient.

Agency Verification is a simple process designed to ensure trust and authenticity across the platform. Agencies submit their business information and the required verification documents through their dashboard. Our team carefully reviews each application before approving the account and awarding the Verified Agency badge.

Most verification requests are reviewed within 1–3 business days. In some cases, additional information may be required, which can extend the review process. You'll receive a notification as soon as your application has been approved or if further documentation is needed.

Verified agencies enjoy increased credibility and trust across the platform. Talents are more likely to respond to verified accounts, knowing they've been reviewed by the Star-Matcher team.

Benefits include:

• Verified Agency badge
• Increased trust and credibility
• Higher response rates from talent
• Access to advanced search tools
• Professional company profile
• Priority visibility across the platform
• A safer and more trusted recruitment experience