PRIVACY POLICY
Your privacy
Last updated: June 2026
Your privacy
is our priority.
At STAR-MATCHER, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.
Last updated: June 2026
Key principles
How we protect your data
Our Privacy Policy
Important information
At STAR-MATCHER, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our website, platform, applications, and services.
By using STAR-MATCHER, you agree to the practices described in this Privacy Policy.
STAR-MATCHER is a talent discovery platform that connects talents, agencies, brands, casting directors, productions, and other professional opportunities.
For privacy-related questions, please contact:
Email: privacy@star-matcher.com
Information You Provide
We may collect:
- Full name
- Email address
- Username
- Date of birth
- Location
- Profile information
- Skills and experience
- Portfolio information
- Photos
- Videos
- Audio recordings
- Biography/About Me content
- Membership information
- Support requests
Automatically Collected Information
When you use STAR-MATCHER, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Usage activity
- Login activity
- Referral sources
- Cookies and similar technologies
We use your information to:
- Create and manage accounts
- Display talent profiles
- Connect talents and agencies
- Process subscriptions and payments
- Verify agency accounts
- Improve platform functionality
- Prevent fraud and abuse
- Provide customer support
- Send service notifications
- Comply with legal obligations
Information uploaded to public profiles may be visible to:
- Verified agencies
- Brands
- Casting directors
- Other authorized users
Users are responsible for deciding what information they make publicly available.
Private profile settings may restrict visibility according to membership level and account settings.
We do not sell personal information.
We may share information with:
Service Providers
Trusted providers that assist with:
- Hosting
- Analytics
- Email services
- Payment processing
- Security monitoring
Agencies & Brands
Information you choose to make visible may be viewed by verified agencies and approved platform users.
Legal Authorities
When required by law or to protect legal rights.
Payments are processed by trusted third-party payment providers.
STAR-MATCHER does not store complete credit card information on its own servers.
Payment providers may collect and process payment information according to their own privacy policies.
We use cookies and similar technologies to:
- Keep users logged in
- Improve performance
- Analyze traffic
- Remember preferences
- Enhance user experience
Users can manage cookie settings through their browser.
Disabling cookies may affect platform functionality.
We retain personal information only as long as necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, it will be securely deleted or anonymized.
We implement reasonable technical and organizational measures to protect data, including:
- Encrypted connections (SSL/TLS)
- Secure hosting infrastructure
- Access controls
- Authentication measures
- Security monitoring
No internet-based system can guarantee absolute security
Depending on your location, you may have the right to:
- Access your data
- Correct inaccurate data
- Delete your data
- Restrict processing
- Object to processing
- Withdraw consent
- Receive a copy of your data
- File a complaint with a supervisory authority
Requests may be submitted to:
For users located in the European Economic Area (EEA), STAR-MATCHER processes personal data under lawful bases including:
- Consent
- Contract performance
- Legal obligations
- Legitimate interests
Users may exercise their GDPR rights at any time.
STAR-MATCHER is not intended for children under 18 years of age.
We do not knowingly collect personal information from children under 18.
If we become aware that such information has been collected, it will be removed promptly.
Your information may be processed in countries outside your country of residence.
When transferring data internationally, STAR-MATCHER implements appropriate safeguards to protect personal information.
We may update this Privacy Policy from time to time.
Material changes will be communicated through the platform or by email where appropriate.
Continued use of STAR-MATCHER after updates constitutes acceptance of the revised policy.
If you have questions regarding this Privacy Policy or your personal data, please contact:
STAR-MATCHER Privacy Team
Website: www.star-matcher.com
We're committed to keeping your data safe
Your trust is important to us. If you have any questions or concerns about your privacy, we're here to help.
